![]() ![]() ![]() Read our article on EA’s warranty policies for more information. If you buy a new EA game within 30 days of its release date and can’t play it due to problems outside of your control, you can request a refund within 72 hours after you first launch the game instead of 24.Ĭonsumers in some jurisdictions may have additional rights to remedies including refunds where the game is faulty. within 14 days from the release date if you pre-ordered the game and haven't launched it yet.within 14 days from the day you bought it, if you have not launched the game.within 24 hours after you first launch the game.You may return eligible EA full game downloads (PC or Mac) and participating third-party titles purchased on the EA app or Origin for a full refund. What's refundable under the Great Game Guarantee? That’s why we call it the Great Game Guarantee: if you don't think it’s great, return it. And while we can't guarantee that you'll never come across a glitch, we’ll do what we can to make it right if something goes wrong. When you play a game for the first time, you want a great experience. You should see the Client_log file in this folder. Search for ~Library/Application Support/Origin/Logs.Open the Local folder, then the Origin folder, then open Logs.In the command box that opens, type %AppData% then click OK.When you contact us for help, we may need your Client_log file to verify your eligibility for the refund. Choose the available option to connect with an EA Advisor.Choose the game you need help with from the search results.On the EA Help homepage, enter the title of your game into the search bar.If your refund doesn’t appear in My Cases, and the processing time for your payment method has passed, let us know by following these steps. Here’s how to confirm the status of your refund: If you have games that qualify for a refund through the Great Game Guarantee, log in to your EA Account and complete the refund request form on EA Help. There are two ways you may be eligible to get a refund for your game: Request changes to your account at your own risk.Find out how to get a refund for games that qualify under the Great Game Guarantee. I am not responsible for any undesired change. These undesired changes are usually fixable manually. In very few cases, some small undesired change could happen. 99% of the time a request is done with no issues. "Since any hack is essentially changing the programming of the original app, it is impossible to know all effects a change can make to your town. If you do decide to Pass-It-On we have a post we would love to hear about it click here for the Pass-It-On Thread. If you're happy with your request please take the time and leave me feedback on my feedback post, not on this post. If you log in and see a "game not saved on other device" message, you can safely proceed past it, BUT ONLY AFTER I HAVE SAID I AM DONE. Once you get the PM from me, verify that you got what you wanted. Check your messages using the envelope icon next to your username in the top-right. If If I don't hear from you within 10 minutes I will move on to the next person waiting. Wait for us to reply and send us the code we need within 10 minutes Send me a Private message with your TSTO game email and the details of your request. *For Cash - Must have under 5m, we will add 20m ( temp while donut mod is down you can only be helped if your month is over for items, if you have over 5m we wont add any no exceptions)Ĭomment below saying you will be sending me a message You can get 3 items once every month (doesn’t effect the donut/cash wait)Īsk for the 3 items in one post as we only go into games once per calander month for eg if your helped 1st sept then its 1st october you can ask for more Please have the simpsons house moved to an empty space with plenty of room for your items (we can give anything without the * next to it.) Please name exactly what it is your wanting, here is our Old Items List. You must be at least level 15 (see FAQ for the reason) We usually put a message in there freedonuts chat when we are opening these gives so make sure if your in there to read rule 8 on how to find the freedonuts channel If you join r/Tappedout official Discord click here for the link and send us your discord name with your request we will tag you in the freedonut's channel when we get to your request. Please be patient with us as we work through them. Comment Below or Your PM will be Ignored! make sure you are available to stay online to get us the code within 10 mins of us requesting it or you will be skipped and have to wait the month to be helped, no excuses, only comment when you have time to stay online as its wasting the givers time We will be locking after every 2-3 comments and helping them then unlocking again to help the next bunch. ![]()
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